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Sales — Job Descriptions & Interview Questions
Save time and money with professionally written and legally sound job descriptions and interview questions.
For each job title, you get more than just a sample job description. You get a complete job-specific hiring kit that you can use as is or customize to fit your needs:
- Job Advertisement ready to place online or in the newspaper to attract the best candidates,
- Job Description with built-in table and expert analysis to help you determine the position’s overtime exemption classification as well as eligibility for possible ADA accommodations (if needed),
- Job-Specific Interview Questions written for each position to assess an applicant’s ability to meet the skills and experience required for that job,
- Library of 200 General Interview Questions that can be used for any job to judge an applicant’s suitability for the position in such areas as attention to detail, flexibility, initiative, integrity, interpersonal skills, leadership, and more,
- 50 illegal interview questions that should never be asked of candidates,
- FLSA overtime classification regulations that you can refer to when determining the proper classification of a job to avoid unpaid overtime class action lawsuits,
- Applicant Comparison Form to help choose the best applicant and avoid any charges of discrimination or favoritism.
Click on any job title below to access your free job description.
Account Manager
OVERVIEW: Executes sales strategy, initiates contact with existing and potential customers, identifies customer needs, and sells appropriate merchandise to meet those needs.
Call Center Supervisor
OVERVIEW: Supervises and coordinates activities of workers providing telephone customer support services.
Director of Sales and Marketing
OVERVIEW: Plans and implements sales, marketing, and product development programs targeted toward existing and new markets.
Inside Sales Specialist
OVERVIEW: Handles customer contact from an internal position, using various communication avenues (e-mail, telephones, fax, etc.) to induce customers to buy company products, and to solve any customer service problems uncovered.
Outside Sales Representative
OVERVIEW: Secures orders from existing and potential customers by means of visiting the customer facility. Offers the appropriate company products for each customer, and conducts hands-on review if possible. Sometimes obtains customer orders through follow-up phone contact.
Regional Sales Manager
OVERVIEW: Responsible for the sale of the company's products in a specified region or major geographical area. Provides ongoing support to the product distribution function of the company.
Sales Assistant
OVERVIEW: Assists the Sales manager in servicing existing accounts, obtaining orders, and establishing new accounts.
Sales Engineer
OVERVIEW: Serves customers by solving application problems and other complicated physical or mechanical problems. Trains/instructs customers on-site, identifying needs and adapting company products, equipment, and services as required. Supports customers' technicians or engineers on-site and by telephone.
Sales Manager
OVERVIEW: Handles all facets of sales, including devising and implementing sales strategies; forecasting sales; and recruiting, training, and supervising salespeople and regional sales managers.
Salesperson
OVERVIEW: Secures orders from existing customers by means of personally visiting the account or via telephone. Conducts follow-up service calls to all accounts to make certain they are satisfied. Provides price quotes to all new and existing accounts; and conducts cold calls on a regular basis.
Telemarketer
OVERVIEW: Makes prescribed sales presentations by telephone using appropriate company lists and dialogues. Answers inquiries concerning selection and application of products and enhances company's position by establishing a good customer relationship.
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