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HR Soapbox Blog

Should Job Seekers Alter Their Appearance To Land A Job?

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(Published August 17, 2009)

Earlier this month, I came across a couple of articles that got me thinking about whether a person's appearance helps or hurts their job search. Apparently, some job seekers think it can hurt, and are taking steps to help themselves.

First, Careerbuilder.com released a survey on the adjustments people are willing to make to gain employment. Besides taking a pay cut or relocating, some respondents said they are altering their everyday appearance. More than a quarter (28%) of workers who were laid off in the last 12 months said they have changed their appearance to make themselves more attractive to potential employers, including losing weight, changing their hair color or hairstyle, dressing to appear younger, whitening their teeth, and enhancing makeup and cosmetic procedures. Both men and women are employing such tactics, at 26% and 30%, respectively.

A day later, the Los Angeles Times ran an article about the tattoo removal business. "As more and more people offer up their arms, chest, and ankles for tattoos of all kinds, the market for getting rid of them is growing," it states. There are plenty of workplaces that couldn't care less whether its workers display their tats, but at the same time, there are plenty of workplaces that do. The growth in the market for tattoo removal makes sense if a tat puts one at a disadvantage in a very crowded job market.

I'm sure we can all agree that appearance does matter in terms of whether the applicant is dressed appropriately for the position; is wearing neat, clean clothing; and brushed their hair and teeth. So it's perfectly understandable that job seekers will go the extra distance to update their hair or wardrobe or brighten their teeth if they think it makes a difference.

My question is, does it actually make a difference? I can't say I've ever noticed an interviewee's teeth or thought twice about their hairstyle. I've seen very few tattoos, and I'm mostly just interested in what it is or what it means. I have noticed female interviewees' clothes and shoes (mostly in terms of, would I wear that or not), but since this isn't Vogue and I'm far from being a fashionista, they haven't influenced my hiring decisions.

Perhaps the difference it makes is for the applicants themselves. The reason for tattoo regret could simply be that one's tastes or interests have changed over time, and it's less about whether an employer cares about the Tasmanian Devil tattoo on one's ankle and more about the tattooed individual falling out of love with the Tasmanian Devil and not wanting to be known as the person who is so obsessed with Taz that it's "permanently" inked on their skin.

If an applicant is not confident about their visible tattoo or smile or hair or the suit they pulled from the back of the closet and dusted off, their lack of confidence could be reflected in their performance during the interview. Thus, if removing the tattoo, brightening their teeth, updating their hairstyle, or buying a new suit provides a boost to one's self-confidence, it does make all the difference.

Gloria Ju
Editor in Chief


I am a manager who in my younger days got several tattoos, all which are easily covered up with clothing. Looking back I would have been a little more careful of where I placed them. I have a few on my legs and ankles which would have been a problem for a job that I interviewed for several years ago. During my interview, where I was wearing a dress, I was told that I would need to either wear pants or dark stockings if I accepted the position. I didn't end up taking that job instead I work for company that has a relaxed dress code. Word to the wise for the younger generation. What you put on your body today might take you out of the running for a great job in the future. Tattoo removal is horribly painful and expense. Think before you ink!
Posted by: Denise at 8/18/2009 3:33 PM


My hubby even colored his quite debonair grey to a darker color when he was job hunting...
Times are tough and our mothers lied to us - it isn't what is on the inside that counts it is what the interviewr sees on the outside that counts!!!
Posted by: Jon's wife at 8/18/2009 3:53 PM


I was shocked when my grown (and somewhat conservative) son showed up one with a modest tattoo on his ankle. His comment upon my noticing was "I can cover it up with socks or long pants." That being said, the tattoo didn't bother me nearly as much as it did at first. And at least he gave it some thought before he had it done.
Posted by: Gin at 8/18/2009 4:40 PM


We have had applicants who SHOULD have changed their appearance before coming in for the interview...we are a bank, and banks are known to be a bit more conservative dress-code wise, so when you have somebody come in for an interview with shocking pink hair or so many facial piercings they look like they fell face-first into a fishing tackle box you have to wonder what they were thinking as they prepared for their interview.
Posted by: Cynthia at 8/18/2009 7:09 PM


Being in the food service industry, neat and clean are imperative. Hair is going to be covered up anyway, so bald is OK also. Sit up straight, act like you are seriously interested, and answer the questions straightforward and honestly. I will hire you in a heartbeat!
Posted by: Dave at 8/19/2009 11:29 AM


I spent 5 years as a recruiter for a telemarketing center and I have seen it all. It was amazing what people would wear to an interview. We often found ourselves in a position of telling an applicant we had to reschedule their interview because they were dressed inappropriately. Since they had to see the hiring manager after our initial interview, it was necessary. Since we were so desperate to hire, we didn't exclude them either. I have even seen some in short shorts and halter tops. It definitely depends on the industry, but naturally, that is never ok to wear. I once had a hiring manager say not to even refer anyone to them with gold teeth. It definitely depends on the hiring managers own values and perceptions. It is best not to have something like tatoos, piercings or gold teeth that you cannot simply hide during an interview. You never know what inferences people will make about you.
Posted by: Jacqueline at 8/19/2009 11:45 AM


I have been in HR for over 10 years and have seen a decline in appearance over time. My current industry requires a uniform dress code so what a person wears to the interview is not as important to me as what skills they bring to the table and their attitude.
Posted by: L Lynn at 8/19/2009 12:18 PM


I usually have cold cereal for breakfast but sometimes the milk is bad.
Posted by: Ernest Young at 8/19/2009 2:03 PM


ernest young: how can the milk be bad if you have cold cereal each morning? in your case, your problem would be you ran out of milk!
Posted by: Keith R at 8/19/2009 2:54 PM


I do think that appearance matters when it comes to interviews. It says you either care about getting the job or you don't. If you take the time to find out what the dress code of the company is, then you should dress accordingly. If it's listed on their website as "business casual," I would dress a bit better than that. I think it is okay to change your appearance as long as it's not so drastic that they don't who you are when you show up on the first day of work. I have worked with individuals who had excessive tattoos and piercings and did not think it appropriate in a business environment. People who do that should accept the fact that they be limited in their job searches. It's hard enough as it is without giving yourself more reason not to get hired.
Posted by: Barb at 8/19/2009 4:13 PM


Should you HAVE to change your appearance? No. But should you do it anyway? Probably. Sad to say, age discrimination (both deliberate and unintentional) is alive and well. So if you're middle-aged or older and competing with candidates in their 20's and 30's, you probably do need to do what you can to update your appearance.

Even if the age thing doesn't apply to you, appearances in general ALWAYS matter. As an employee, you are a representative of your employer's company. If your appearance doesn't send the right message for that company, you're fighting an uphill battle in the interview.
Posted by: TJ at 9/17/2009 11:01 AM


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