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Information Technology — Job Descriptions & Interview Questions
Save time and money with professionally written and legally sound job descriptions and interview questions.
For each job title, you get more than just a sample job description. You get a complete job-specific hiring kit that you can use as is or customize to fit your needs:
- Job Advertisement ready to place online or in the newspaper to attract the best candidates,
- Job Description with built-in table and expert analysis to help you determine the position’s overtime exemption classification as well as eligibility for possible ADA accommodations (if needed),
- Job-Specific Interview Questions written for each position to assess an applicant’s ability to meet the skills and experience required for that job,
- Library of 200 General Interview Questions that can be used for any job to judge an applicant’s suitability for the position in such areas as attention to detail, flexibility, initiative, integrity, interpersonal skills, leadership, and more,
- 50 illegal interview questions that should never be asked of candidates,
- FLSA overtime classification regulations that you can refer to when determining the proper classification of a job to avoid unpaid overtime class action lawsuits,
- Applicant Comparison Form to help choose the best applicant and avoid any charges of discrimination or favoritism.
Click on any job title below to access your free job description.
Data Entry Clerk
OVERVIEW: Types reports, letters, memos, correspondence, raw data, and other related documents from rough draft or other sources into word processing equipment. Ensures that a secure environment is maintained for all computer equipment, data files, supplies, etc.
Data Processing Clerk
OVERVIEW: Assists in controlling the ongoing activities of the data entry function in order to achieve efficient and accurate keying and verification of materials for conversion of data into computer readable form.
Data Processing Supervisor
OVERVIEW: Supervises all data entry transactions, including maintaining and creating files, productivity, quality, cost-effectiveness, and promptness. Hires, trains, evaluates, and assigns all data entry operators and maintains companywide security controls on data processing services.
IT Manager
OVERVIEW: Overall responsibility is to ensure the effective operation of the IT department in conjunction with the business objectives of the company. Plans, coordinates, directs, and designs IT-related activities for the company, as well as providing administrative direction and support for daily operations. Liaisons with decision-makers in other departments to identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the organization.
Programmer
OVERVIEW: Converts data from project specifications and statements of problems and procedures to create or modify computer programs. Compiles and writes documentation for program development and subsequent revisions. Works with systems staffers to obtain and analyze project specifications and flowcharts. Directs and coordinates work of others to write, test, and modify computer programs. Trains operators to use programs.
Systems Analyst
OVERVIEW: Evaluates existing systems to improve their effectiveness and efficiency, reduces operational costs, and provides solutions to resolve information problems. Recommends new systems to meet current and future needs.
Technical Support Specialist
OVERVIEW: Analyzes and makes recommendations concerning hardware, software, staffing, and other resources to meet the company's computing needs and ensure the technical validity of all computer work performed.
Telecommunications Manager
OVERVIEW: Plans, administers, and implements corporatewide telecommunications services to minimize costs and improve productivity.
Webmaster
OVERVIEW: The webmaster contributes to meeting the goals and objectives of the company through the design, maintenance, updating, and management of the organization's websites. Uses a combination of design and technical skills to make these websites aesthetically pleasing, functional, interactive, and easily navigable. Makes recommendations to the Information Technology manager regarding design issues, upgrades, and security relating to Internet and Intranet presence.
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