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Credit & Collections — Job Descriptions & Interview Questions
Save time and money with professionally written and legally sound job descriptions and interview questions.
For each job title, you get more than just a sample job description. You get a complete job-specific hiring kit that you can use as is or customize to fit your needs:
- Job Advertisement ready to place online or in the newspaper to attract the best candidates,
- Job Description with built-in table and expert analysis to help you determine the position’s overtime exemption classification as well as eligibility for possible ADA accommodations (if needed),
- Job-Specific Interview Questions written for each position to assess an applicant’s ability to meet the skills and experience required for that job,
- Library of 200 General Interview Questions that can be used for any job to judge an applicant’s suitability for the position in such areas as attention to detail, flexibility, initiative, integrity, interpersonal skills, leadership, and more,
- 50 illegal interview questions that should never be asked of candidates,
- FLSA overtime classification regulations that you can refer to when determining the proper classification of a job to avoid unpaid overtime class action lawsuits,
- Applicant Comparison Form to help choose the best applicant and avoid any charges of discrimination or favoritism.
Click on any job title below to access your free job description.
Collections Assistant
OVERVIEW: Responsible for the processing and verification necessary to ensure accurate and timely payment of all invoices. Compiles customer payment histories by creating historical financial spreadsheets on customers and analyzing trends from those spreadsheets. Prepares credit reports based on customer strengths and weaknesses.
Collections Manager
OVERVIEW: Has the responsibility for managing all delinquent accounts for the purpose of collecting past-due balances. Evaluates quality of accounts receivable and assigns risk factors by generating reports and conducting credit reviews. Assesses credit practices and recommends changes in procedures and policies.
Credit Manager
OVERVIEW: Responsible for the overall management of the Credit and Collections department, which includes developing and improving the operational goals of the department. Handles staffing, training, and development of staff. Supervises credit representatives who are responsible for conducting credit investigations and collecting on delinquent accounts.
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